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Get answers about our services, coverage, equipment, and how to ship or drive with Abdi Transport.
We offer two convenient payment options to make settling your invoice quick and straightforward. Please choose the method that works best for your organization.Payment Methods1. Online Payment (Preferred)You can pay your invoice online via Bill.com using ACH or Credit Card.Link: https://app02.us.bill.com/p/abditransportincWhen your invoice is issued, you’ll receive an email that includes a secure payment link. Click that link and follow the instructions provided to complete your payment online.This is the fastest and most efficient way to ensure your payment is received and applied promptly.2. Payment by CheckIf you prefer to pay by check, please mail it to the address below:Abdi Transport Inc21 E State St, Ste 200Columbus, OH 43215Please include the invoice number on the memo line of your check to avoid delays in processing.Need Help?If you have questions about your invoice, payment status, or need assistance with the payment process, please contact our Accounts Receivable team at:ar@abditransportinc.comWe’re happy to help.
In most cases, you can expect to receive your invoice within 3–5 business days after the load has been delivered.Once delivery is completed, our team obtains the necessary documentation and promptly sends the billing invoice to your company.If you have not received an invoice within this timeframe or need a copy resent, please contact our Accounts Receivable team at: ar@abditransportinc.comWe’re happy to assist.
Abdi Transport Inc. can deliver your invoice in one of the following ways:Email: We can email your invoice to up to three unique email addresses of your choosing.Mail: If preferred, we can mail a physical copy of the invoice to a designated mailing address.If you need to update your billing preferences or email recipients, please contact our Accounts Receivable team at ar@abditransportinc.com.
No. Abdi Transport Inc. does not bill third parties.However, we do accept payments from third parties as long as the payment includes a valid invoice reference number and/or quote reference number so it can be properly applied to your account.If you have questions about payment application or references, please contact our Accounts Receivable team at ar@abditransportinc.com.
Abdi Transport Inc. uses two leading commercial credit agencies, Dun & Bradstreet (D&B) and CreditSafe, to evaluate customer credit during onboarding and for ongoing credit decisions.If you would like to request a credit limit increase, please follow the steps below.First, review your business credit reports with Dun & Bradstreet and CreditSafe to ensure all information is accurate and up to date. Any errors or discrepancies should be corrected directly with the reporting agency, as inaccurate data may impact credit decisions.Second, maintain strong payment performance. Timely payments, responsible credit utilization, and a consistent payment history all contribute positively to your credit profile and help support a higher credit limit.Finally, contact your Account Manager and provide a brief business case outlining your request. This may include anticipated shipment volume, growth plans, or changes in your financial position. Your request will be reviewed based on updated credit data and account history.If you have questions about the review process or need assistance, please reach out to your Abdi Transport Inc. representative for guidance.
Abdi Transport Inc. invoices approved customers on Net 30 terms.Invoices are issued after your freight shipment has been delivered safely and successfully to its destination. Payment is due within 30 days of the invoice date unless otherwise agreed in writing.If you have questions about your terms or need assistance with billing, please contact our Accounts Receivable team at: ar@abditransportinc.com
The most common reason an account is placed on hold is a past-due balance.The fastest way to remove a hold is to make an immediate payment of the outstanding balance through our online payment system, Bill.com (https://app02.us.bill.com/p/abditransportinc). Please note that an intent to pay or a signed check is generally not sufficient to lift an account hold.If your account has been paid in full but remains on hold, please contact our Support team so we can review and resolve the issue:support@abditransportinc.comIf your account is on hold because you have reached your credit limit, please reach out to your Account Manager to discuss available options.We’re happy to help get your account back in good standing as quickly as possible.
Payment processing times vary depending on the method you choose:Online via Payment Portal (Bill.com) https://app02.us.bill.com/p/abditransportincPayments made using the online payment link included in your invoice email are processed instantly.ACH PaymentsACH payments typically take 3–4 business days to process and post to your account.Mailed CheckPayments sent by check generally take 5–10 business days to be received and processed.If you have questions about a payment or need confirmation, please contact our Accounts Receivable team at ar@abditransportinc.com.
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